Moneygram is one of the largest payment transfer companies in the world. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. 1. Private messages do not impact your company rating. Called a third time, cancelled the correct transaction, offered a coupon code worth $4.50 that expires in one day for my troubles. If these are not met, your money transfer may be declined. I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. If they had not cancelled my account I could have gotten it for free. I wrote corporate so we will see. Just happened to me. Their system is whishywashy for this type of service at best. Thank You for Your Reply! A simple transaction of a small sum of money should not be so difficult! They are rejecting my transfers too. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. You can reach Customer Service at … Related: Moneygram - Too many hoops. I can no longer sign in to my account. Contacted MG and dumb rep said to go back and try again. Same deal here. I think this is discrimination of national origin. How do I know if my transaction has been cancelled? Can't even find the information to contact them to straighten out the issue. ^^^ can you suggest a method that is just as cheap and easy? And this is my 1st time using this POS company. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. We are processing your message. Contact me on freason34@***.com. I am never late paying my bills, as I pay all bills before they are due. I have been using Western Union and Moneygram very extensively for the past 3 years or so and never had any issues, even though my receiver list on the Moneygram screen is a mile long. Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpful/informative about where to go; dirty looks; threats to call police/security to be removed; probably facing federal discrimination suits MoneyGram: they took your money at one point; told you where to go to get service; doesn't sound like there were any dirty looks Hope this helps a bit. Always make sure the recipient’s name is correct. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. Just saying... Don't know why, to receiver, don't know why to sender. Wtf???!!!! Then suddenly this week they blocked my account, with no explanation. *** money gram!!!!!!!!!! Same thing happened to my WU account. Same thing here I am trying to send money to Ukraine and my transaction was rejected at the same time my account was blocked for no reason I called them several times to prove my identity but they don't want to listen anything they just say I didn't pass a security check. It's happened twice already with no explanation. Username and password will be sent to you via email. With online and in-person options, it's easy to send or receive money just about anywhere around the globe. Around 4 years ago MoneyGram closed my account. An order made in person will be available for pick up at a local MoneyGram service centre within 24 hours. Comment the review as Moneygram verified representative. And I don't know why. I know damn well it was completely correct! Never gave me a reason why. The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. But yeah, they say they didn't take it out. What stinks about this situation?? Don't give someone a verification # to give to the recipient., They go to pick up some money...could be $30.00...then tell the receiver sorry its been cancelled.. Never was a word given, to the giver or the receiver, until the money was to be picked up. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. Rights Reserved, You Are About to Contact, Moneygram - Money Transfer Review from Dayton, Ohio, I have read and agree to the Pissed Consumer. For example, you may not have provided sufficient identity information for MoneyGram to verify you are who you say you are. It lets you send and receive money, pay bills and more. WU dare to reason their actions by saying "it's for the customer's protection. For more information on the possible reasons on why a money transfer transaction through MoneyGram is declined and how to resolve this concern, please get in touch with the nearest MoneyGram agent in your region or contact MoneyGram on 1-800-666-3947 or email them at for further inquiries or assistance. On cancellation, a transaction usually takes up to … - SK, hi i sent two transactions one for a thousand dollars and one for five hundred dollars they approved the one for a thousand and the one for five hundred they refuse to approve no clue whats the problem. MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. Call it risky and live my money alone. I THINK MONEYGRAM DISCRIMINATES AGAINST MY ETHNIC GROUP!!! Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined moneygram felt un safe sending but i sent 100s in the past. Great Comment! I'm US citizen, scores above 800, no criminal records. If you wish that your prior post be removed, submit a notarized letter. Use your real details as the sender in case you need to cancel the transaction (I did use my real details). Occasionally, money transfers may be declined. I have to be blocked for some reason. They told me to take cash to one of their locations. My credit score is 720+ and I have no criminal record. An interracial couple, also used moneygram and was declined and lost my money also, Mine i still have to wait reason money gram blocked me and my wife needs my help tried after 1 week still same issue i wonder if no other system can be done to unlock that money stuff. WU takes my money, protects me from giving it to my family, and earn the interest in the process. Gambling transactions. I tried to send some money today but I was told it was declined they didn’t explain why it’s really confusing at times, I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help, There’s a way you can get it send. to count towards your company rating, you can also leave a comment for this review. 3 days later, they closed my account. MoneyGram is stressful. Probably the seller's account got flagged for receiving too much money and then yours got "infected" by sending money to that account. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction… For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. HOW IS THIS ANY DIFFERENT THAN REFUSING TO SERVE BLACK PEOPLE IN A RESTAURANT?? Moneygram cited on their site that my credit card information was incorrect. You are still required to pay the transfer fee. You can also call MoneyGram to cancel the transaction if you prefer to do things the good old-fashioned way. Now I have to wait who knows how longfor the transaction to drop off my … I don't know if they see that you're dark skin, automatically they have to deny you. So I sent an email and got this BS response of they deleted my profile and I can no longer use MG. *** I never used them before and you don’t have to tell me twice b damn if I’ll give them any business. I tried three times, then they locked me out of their system. Now, they cancelled my account and said it was security reasons. Very, very, very STRESSFUL. Did you find another money transfer site that let you use them? Purchasing lottery tickets, placing bets and paying for gambling at a casino or online are considered cash advances (or are outright illegal in states). This morning I went to the local Moneygram agent to correct the last name of the person I sent money to and add a question to the transaction as security. That's very sad.     To do so, either fill out a form or take the money order back to the place you originally bought Bring identification and any information … MoneyGram is one of the largest wire transfer services in the world. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. CROOKS. There was nothing provided for them to base their decision to decline OTHER THAN MY ETHNICITY AND NAME. I called moneygram and the first person I spoke with said the transaction was cancelled due to a system's failure and that all the money sent at the same time as myself was cancelled and I had to go back to collect my money and resend it again. They did not request any information to assess whether there was a security risk or not. You'll have to provide your transaction reference number, the exact amount you sent and the money's destination. Typically my transactions are $600 and lower. Now mind you the receiver is my AUNT!!!!! Today, money gram cancelled my... Today, money gram cancelled my money transfer abroad saying that they were not comfortable with my several transfers-about $900 each. I am in the top 1% of highest credit ratings. I went to cvs and they got a denied. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. The rep then proceeded to cancel the WRONG transaction. I try to stay below a certain amount to avoid any red flags. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. But when you send money, being able to track that payment provides a sense of security. Moneygram wants $75 or more to provid that information. Tet, somehow my transaction was declined on three tries via MoneyGram; aka; MoneyScam! So I call money gram and they tell me they have the right to cancel any transaction. 1 2. We need united and do something my e-[mail: tmedinskaya@*** I need to find an easier way to learn, It's alot easier to do in store WU instead of online. Use a different payment method if available. Same happened with me. The seller was recieving too much so it flagged me too. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. Unfortunately, it's not a toll-free number. They must have me on a black list. Therefore, you should always verify that MoneyGram processed your transaction after initiating any money transfer using the MoneyGram service. Going to contact BBB and State AG. Make sure they have the correct Reference/Confirmation Number. Alswats go to a physical location its way better. Why is money gram rejecting money being sent to me?? Never email to complain about a transaction not going through on time. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID.. 2 Requirements may vary by country and agent. Would You Like to Convert It Into Review? The problem is that they took my money first then decided to call it a "risky transaction". PissedConsumer606051. My bank says money gram has a hold on the funds so … Why not the other way around. The same has happened to my boyfriend and I. Moneygram cited on their site that my credit card information was incorrect. So I'm asking for a refund!!! I know damn well it was completely correct! If you want your response Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. You will be able to edit the text before publishing. They closed it because I used a card that did not have enough funds on it. My daughter live in Ukraine and I helping her family many years.Since July, 2018 money gram begin rejected my transaction without any explanation . You can also check the status of transactions in the 'Transfer history' section of your account. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. I tried three times, then they locked me out of their system. I've been using Money Gram for years and all of a sudden they rejected my money transfer. I have an extremely high credit rating; as well, I pay all of my bills before the due date. BOTTOM LINE. It was always "try again." you may try an alternate DNS service, such as OpenDNS or Google DNS. Reason of review: MoneyGram may decline transactions for several reasons. I want a copy of all my MoneyGram transaction going back 6 years. If you suspect your ISP is blocking I've been sending money to a friend for a few years, through Moneygram. *now I have over $2k in limbo, 3 … Get contact details that poster left for the company. Write a private message as Moneygram verified representative. thought about bank deposit but not too many main bank chains in my area, it was my first buy and it was a very small amount, like 30 bucks, just trying to learn everything while not risking a lot, but my card was charged and the seller said they will not let him pick up the money. I submitted a payment for $500 and after security review they declined it for no good reason. It is for these same reasons that I stopped using Moneygram and WU to buy! Deliver product or service ordered. Mostly the problem is with the recipient, as WU once told me. Very stressful. This is due to a variety of reasons, such as WU being unable to confirm your identity. I guess they thought I was trying to rip them off or something. My daughter sent me money last Aug 27,but I can’t claim it until now.Moneygram instructed to update the information of the sender,and my daughter did it.But why until now I can’t claim the money,moneygram … I called BS on them. I also tried Ria online, but got refused through them too. *I paid a $16 transaction fee for the wrongfully cancelled transaction. MoneyGram also reverses the right to refuse to process any transaction for any reason. You can try to reach review author by writing a comment to the review or try one of our business solutions. In some cases, your planned transaction may not meet the strict regulatory standards and internal policies that MoneyGram needs to comply with. Review #606051 is a subjective opinion of An order placed online or by phone will be reissued to your debit or credit card within 48 hours. It was always "try again." I thought that I had $400.00 on my card and instead i had $399 and my card was declined. They lied and said it's at my bank. MoneyGram, however, reserves the right to change these limitations at any time for any reason. Pissed for bad treatment. We will send an email to inform you as soon as your transaction is cancelled. Preferred solution: Don’t be surprised if you also have to pay the cash advance rate even on money you spend eating and drinking while at … They said it had something to do with the money that I had just sent but refused to tell me why.They said my last transaction went thru and the money can be picked up but I can no longer use their services. WU is required to comply with regulatory standards and internal policies. Clear your local DNS cache to make sure you have the recent version from your ISP for How much did you send? You will be automatically registered on our site. After getting blocked on MoneyGram I went online on Ria transfers and try to do the same trick there but I was blocked again it looks like all these companies are doing Security checks now and we just need to crack what exactly is wrong with us.

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