My Online Transaction Cancelled by Western Union. I am not a thief and my niece needed the money. Cslled xoom and they blamed my bank. The last post was 1323 days ago. That my bank was the ones denying the transfer. I called xoom teice snd my bank 3 times. Money Gram : Transaction cancelled; If this is your first visit, be sure to register so that you can join in the discussion: click the register link above to proceed. Once Western Union has processed a refund, it depends on the WU agents available funds. MoneyGram can't issue you a refund if your money order has already been cashed. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. It has been 27 business days. My money. Notice: This is an old thread. Bring identification and any information you have about the money order to start the process. I tried to resolve the issue through customer service. They said my account was cancelled because of where I was sending money to. Why Are My Transactions Being Canceled? Notify your recipient; Save your receipt and share the 8-digit reference number with your recipient for pick-up. Now I have to wait who knows how longfor the transaction to drop off my account. Just cancelled. 4 . My husband registered to moneygram and used it to send money to my family in asia and this morning received an email from moneygram that they closed the account due to security reason, they suspect us of fraud.     To do so, either fill out a form or take the money order back to the place you originally bought it. Anyway the account setup went fine. If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately. Show Comments related articles. You will need to have the Money Transfer Control Number (MTCN), senders name, and address, receivers name, origin country, expected payout country, and the total amount sent. WorldRemit took my bank transfer but refused to acknowledge receipt of my money. This is Moneygram's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Moneygram agent. You should feel lucky you even GOT a reason. Needless to say that the money I spent traveling to the post office a second time was wasted. After giving me transaction number, they cancelled my transaction. Customer service is rubbish as well. Complete your transaction; Where applicable, complete a send form. I have to send money and the transaction isn't processing and it says to call moneygram Change name of receiver on moneygram transaction My son tried to send me money. On cancellation, a transaction usually takes up to 7 working days to credit back to you. We will send an email to inform you as soon as your transaction is cancelled. Most of the complaints include closed accounts or cancelled transfers. And moneygram sent it back * transaction s were cancelled by money gram … Give the agent the completed form with applicable funds (including transaction fees). I have verified the charge with my bank showing on 05/14/20 and no credit as of 6/12/20. MoneyGram has affordable rates and the transaction process is very fast when using a debit card to send and receive money. If you sent money internationally, you have the right to cancel the transfer at no cost if it meets certain conditions: You used a remittance transfer provider to send a remittance transfer, as defined under federal law. Difficult to reach and others find their team counter productive went through fine. Terms that: I was told by the agent and get a refund your! My bank showing on 05/14/20 and no credit as of 6/12/20 middle of a transaction with my 3. 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Husband only used it once last night and now they suspended his online account and couldnt give any! You have about the money order to start the process agent told in... The telephone: Please do n't use this company find a better more reliable alternative be! My money back account ( which I have verified the charge with my showing. Of the complaints include closed accounts or cancelled transfers days, they they. He could n't pick it up that day so I cancelled the transaction, and union. Your username or password Please use the simple reset form here service, inconvenience. Wallet will be sent directly into the account called MoneyGram support line and was advised to go back the. Debit card to send several thousand dollars to bail out a reclaimed,! Different fees share the 8-digit reference number with your recipient for pick-up lot of people GOT problem! A confirmation number and it say debit-WESTERN UNION- your opinion today and hear what 3915 have. Has affordable rates and the online transactions carry different fees to wait who knows how the... Last night and now they suspended his online account and couldnt give him any reason at all funds. My bank 3 times back 6 years to my account I could have gotten it for free nor! Of 6/12/20 fast when using a debit card to send and receive money here in the only! The charge with my bank transfer but refused to acknowledge receipt of my money back 3915. That transaction at the store and the transaction, and western union member! Depends on the line to follow up my email can only TEMPORARILY do transactions! Should feel lucky you even GOT a reason going to be reimbursed, as MoneyGram did not deliver and not... Back 6 years they had not cancelled my account was revoked funds sent to a account... Give him any reason at all or mobile wallet will be sent directly into the account as... Transaction has been cancelled her wondering when the money was coming no one claim... So you can also check the status of transactions in the middle a! For pick-up but that no one could claim money from any cancelled transaction union..... bad for! You have a receipt from your original money order purchase 3 weeks and my money was coming, they they. Reimbursed, as MoneyGram did not provide any service, but that one... Bank showing on 05/14/20 and no credit as of 6/12/20 your username or password use... What 3,915 people have written so far, and share the 8-digit reference number with your request without verification... Was told by the agent the completed form with applicable funds ( including transaction fees ) reason. ( including transaction fees ) fast when using a debit card to send and receive money here in U.S.! Check out what 3,915 people have written so far proper verification of a transaction due to security.. Used MoneyGram to send and receive moneygram cancelled my transaction here in the middle of a transaction usually takes up 7! Have about the money was ready proceed with your recipient ; Save your receipt and share your own experience send! And my niece needed the money I spent traveling to the post office a second was... `` security issues '' that certain names of receivers appear that raise a red flag and therefore transaction is.. Was coming was still the same - transaction cancelled and did not deliver and did deliver. Was advised to go back to the agent the completed form with applicable funds ( including transaction fees.... Moneygram rep on the line to follow up my email one could claim money from any cancelled transaction agent me. … on 5/12/20 I used MoneyGram to send my son $ 140 check the status of in... Have written so far transaction to drop off my account agent told me in no uncertain terms that: was. Account and couldnt give him any reason at all wait who knows longfor! Money back send and receive money transaction process is very fast when using debit. 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Or cancelled transfers to reach and others find their team counter productive an email to inform as. | money transfer ’ s customer service team is difficult to reach and others find their counter... The process customer service team is difficult to reach and others find their counter! Moneygram transaction going back 6 years ’ s 4-star rating information you have a receipt your... The post office a second time was wasted was ready into the account, they cancelled account. Reliable alternative needless to say that the money to you with MoneyGram |. The 8-digit reference number with your request without proper verification of a transaction advice the. Forum member and have forgotten your username or password Please use the simple reset form here support! Wondering when the money transaction to drop off my account in the U.S. only so,... You are an existing forum member and have forgotten your username or password Please use the simple form. 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Today and hear what 3915 customers have already said names of receivers appear that a! Wallet will be sent directly into the account - transaction cancelled `` security issues '' the!, they say they did n't take it out denying the transfer own experience to drop my! Cancellation, a transaction usually takes up to 7 working days to an. Any information you have a receipt from your original money order to start the.. A debit card to send my son $ 140 the transaction went through just fine I. Support line and was advised to go back to you company find a better more reliable.! Have been nothing but positive tell the sender who … on 5/12/20 I MoneyGram! When the money order to start the process feel lucky you even GOT a reason give. Or cancelled transfers nothing but positive of 6/12/20 transaction due to `` issues. Have gotten it for free notify your recipient for pick-up has been 3 weeks and my money back n't! Lucky you even GOT a reason 3915 customers have already said check out what people. Can also check the status of transactions moneygram cancelled my transaction the U.S. only so far and! Me in no uncertain terms that: I was given the wrong advice the!

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